Ultra Premium Platinum Silicone Colon Tubes Enema Nozzles & Urethral Sound Appliances
Cool Fluorescent Colors
>>> More New Pieces Just Added <<<
>>> New Double Ended Colon Nozzles Just Added <<<
MORE TO COME
IMPORTANT INFORMATION - PLEASE READ
Well, we got through April Fools without too many tricks being played on us, and had another Banner Month for March. Don't forget to be very accurate when entering your email addresses and telephone numbers. Please remember we don't share any of our information and we don't telemarket through email or telephone. We only want this information to be correct so our confirmation emails get to you, and if it doesn't we need to be able to call you so we can get it corrected.
Another very important note: We have really ramped up our production turnaround time, so, in the event you place an order and need to make a change, please try to do it within 24hrs. You can send us an email, or just give us a call and leave a message with the informtion if it's after hours or no one answeres. We will make the changes and get back to you to verify that we have done so.
If you haven't received an email confirmation of your order, please first check your Junk Mail folder. We have had a lot of reports that our confirmation emails end up there for some reason. Also, if you have a secured email system, please be sure to add our email address to your acceptance list so there won't be any delay in getting your emails. Our shopping cart system always sends out a confirmation email on your accepted order, and a confirmation email with tracking number when your order has been shipped. Our email addres is; email@example.com.
One other item I would like to mention. Payment processing sometimes doesn't go through on Credit Cards or your personal PayPal account. If a credit card is declined, we are forced to cancel your order, and allow you to place the order again. If your shipping addres is different from your Credit Card billing address, make sure you have notified your credit card bank of the shipping address you would like to use. If a PayPal payment is declined, our system will allow us to accept your payment directly through PayPal and then we can tell our Shopping Cart System that payment has been completed, and continue to process the order for you. Please, Please, Please, check to see if your order payment has been approved or declined after you press the "Pay Now" button in the shopping cart. The system will refresh the screen with your order number confirmation number and a payment confirmation transaction number. Make sure everything has been processed properly and print that confirmation screen for your records and order payment tracking if there is a problem. We are doing everything in our power to make the purchase and payment process as easy as possible for everyone, us included. However, let me add, sometimes things just don't work like they are supposed to and we have to start over from scratch. If you get an order Cancellation notice it is most likely due to a payment processing error, or we have duplicate orders and are cleaning up our processing system. Also, if you pay with your PayPal account, always check to make sure your payment was processed, and if not, let us know. We try to send everyone an email when PayPal doesn't pay for some reason to let you know what happened and request payment for your order.
One additional item and I'll get out of here. There is an option in the shipping section that says, "FOR OFFICE USE ONLY" (Do not use or your order will be cancelled). In the past, some of our customers have checked this option for some reason that I can't completely understand. We use this option when we get call in orders to add items to an existing order, which we can't actually do, so we create a new order for the customer, use the "FOR OFFICE USE ONLY" shipping option so they get charged again for shipping, and we ship both orders together to save you the customers money. Please don't use this option, or like it says, we will be forced to cancel your order. If that happens, please feel free to re-enter your order and make the correct selection for your shipping. The only free shipping we provide is for orders that exceed $300.00 dollars whether domestic in the U.S. or International as well.
OK, sorry about all this, but we really want to keep everyone informed and make your shopping experience with us as easy as possible. I'll be back soon with some new info on new pieces we are releasing and any other new info that becomes available. Pardon the typo's if you find any.
Everyone take care until next time,